Top 10 Things Organizations Get Wrong When Using Moodle

14:15: "I just want to talk about training and development because, this is the big one. It doesn't matter what your technology is, it doesn't matter how much money you've spent on hosting, it doesn't matter which Moodle Partner you're working with, it doesn't matter how many great IT people you bring in, ultimately, the biggest single factor on the success of your Moodle site is the understanding and the level your staff on the ground floor, on the whole interface, working with students, how much knowledge they have to use Moodle effectively. Again and again, the biggest area we see for improvement and some effort."