Students "Opting Out" Of LBCC Email = No Moodle Auto-Enroll

Scenario:

A student tells you they don't have access to your Moodle course. You have determined:

• they are registered for your course (and not just on the waitlist)
• you have set up your Moodle course for automated enrollments
• all of your other registered students have access to your Moodle course

But not this student. Why not? Chances are, the student in question has "opted out" of LBCC email messages. This status currently prevents student Moodle accounts from being auto-enrolled in Moodle courses (we're working on it!).

In the past, we have recommended that you send those students to the Student Help Desk (in the Library), who will then send them on to Registration to cancel the "opt out" status in Banner, but there is a way to determine that for the student in WebRunner, and send them directly to Registration:

1. Log in to your WebRunner account

2. Click "Faculty and Advisors."

3. Click "Summary Class List."

4. Click "Select Term and submit.

5. Click "Select a CRN" and submit.

6. This will deliver a class roster. Find the student with the Moodle access issue, and if they don't have a little mail icon to the far right of their name, CONGRATULATIONS! You have discovered the issue!

Now all you need to do is instruct the student to visit the Admissions and Registration Department (in Takena Hall) and request to have the "Email Opt Out" status on their Banner account removed. That will trigger auto-enrollment into their course(s) running in Moodle. Congratulations - you are part of the solution!